BilianaV.com is part of the executive coaching, consulting and adult-learning activities of Biliana Vassileva.

This privacy policy will explain how I use the personal data I collect from you when you use my website.

Topics:      

• What data do I collect?       

• How do I collect your data?      

• How will I use your data?     

• How do I store your data?       

• Marketing       

• What are your data protection rights?       

• What are cookies?

• How do I use cookies?

• What types of cookies do I use?       

• How to manage your cookies       

• Privacy policies of other websites       

• Changes to our privacy policy      

• How to contact me       

• How to contact the appropriate authorities

What data do I collect?

I collect the following data: Personal identification information (Name, email address, postal address, phone number, gender, occupation, age, etc.) Payment data (bank accounts, invoices, payment history).

How do I collect your data?

You directly provide me with most of the data I collect. I collect data and process data when you: Register online or place an order for any of my products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view my website via your browser’s cookies. Register in one of my workshops and voluntarily provide your personal data. Submit text or photos for one of my blogs.

How will I use your data?

I collect your data so that I can: Process your order and manage your account. Email you with special offers on other products and services I think you might like. Process your purchases or refunds when needed. Contact you to undertake post-event evaluation. Invite you to participate in online discussions or at specific events I organise. When I process your order, I may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do I store your data?

I am committed to keeping personal information secure and have implemented appropriate information security policies, rules and technical measures to protect the personal information that I have under my control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Please note that no transmission over the Internet is completely secure or error-free, and that the information security policies, rules and technical measures utilised and maintained by me may be subject to compromise. In general, I will retain relevant personal information of Site visitors for at least three years from the date of the last interaction with you and in compliance with my obligations under applicable laws, or for longer if I am required to do so according to our regulatory obligations or professional indemnity obligations, or where we believe necessary to establish, defend, or protect my legal rights and interests or those of others.

Marketing

I would like to send you information about products and services that I think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop me from contacting you for marketing purposes.

What are your data protection rights?

I would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request from me copies of your personal data.

• The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that I erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to me processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that I transfer the data that I have collected to another organization, or directly to you, under certain conditions. If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me:

  Call me at: +41 78 748 15 73

  Or write to me: vassileva.biliana@gmail.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit my website, it may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How does the website use cookies?

We use cookies in a range of ways to improve your experience on my website, including: Keeping you signed in Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses: Functionality – the website uses these cookies recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of my website features may not function as a result.

Privacy policies of other websites

My website contains links to other websites. My privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.

Changes to my privacy policy

I keep my privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 2 March 2020.

How to contact me

If you have any questions about my Company’s privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me.

Email me at: vassileva.biliana@gmail.com Call me: +41 78 748 15 73

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that my Company has not addressed your concern in a satisfactory manner, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).